> News > 2020-02-19 Invoice e-mails with expired payment links

Invoice e-mails with expired payment links

Published 5 months ago.

Some of the invoice e-mails we sent out in the last few days had a payment link which worked for only 15 minutes. Much too short.

We've resolved the issue. All invoice e-mails now contain a payment link that works until the invoice is canceled. (Usually after 7 days.)

If your payment link expired prematurely, please login to our website, choose Account > Invoices and click the Pay button for the relevant invoice.

Alternatively you may request our support team to send you a new invoice e-mail.

Our apologies for the inconvenience.