Did your account get suspended for Bittorrent use, but you did not use any Bittorrent apps? This page is for you.

There are 3 common reasons why this may be the case. We'll go through them one by one.

1. Bittorrent installed, but not used

Unfortunately many Bittorrent apps do not stop communicating with the Bittorrent network when you tell them to pause or stop. Some Bittorrent apps will even install system services, so their activity can continue after you fully Quit the app.

To ensure your account is not suspended for Bittorrent use, you must make sure there is absolutely not Bittorrent traffic sent through our servers.

2. Bittorrent not installed

There are many apps that use bittorrent, but you may not always be aware of it. We list some common ones below:

Baidu Netdisk / Baidu Wangpan (disable 用户激励计划!)
BiglyBT
BitComet
Blizzard (only old battle.net games)
FlashGet
Free Download Manager (FDM)
Motrix
qBittorrent
Transdrone
Transmission
uTorrent
Webtor
Xunlei (Thunder)

3. Malware

Although rare, some malware may also use bittorrent to spread itself or relay information to its control center.